With 24 hour nationwide* assistance available 365 days a year, Mi-Bike Roadside Assistance allows you to ride with peace of mind. We’re only a phone call away whenever you need us.
If you require assistance simply call 1800 010 079 anywhere, any time in Australia*.

If your motorcycle is immobilised by a breakdown, cannot be repaired the same day and you are more than 100 kilometres from your home, we will provide up to three (3) nights accommodation up to the value of $100.00 (inc. GST) per night (room cost only) should you decide to remain with your motorcycle while it is repaired locally, or if alternative transport is unavailable.

Flat batteries can occur. If you find yourself immobilised with a battery problem, we will attend to your motorcycle, test the battery for performance, jump start the flat battery or transport the motorcycle to the nearest authorised repairer if required (subject to the towing/transportation limits).

If your motorcycle runs out of fuel, we will provide sufficient fuel (to a maximum of 10 litres) for you to travel to the nearest available petrol station, or tow your motorcycle to the nearest petrol station up to 50 kilometres from the breakdown location. This service is limited to two (2) incidents per calendar year.

Following an accident, we will coordinate towing arrangements. If required, we will coordinate alternative transport to enable you to continue your journey. All accident towing and alternative transport costs are your responsibility. (Note that these costs, subject to the payment of any excess, may be recoverable from your insurance company under an appropriate insurance policy).

Should hotel accommodation or a rental vehicle be unavailable following the immobilisation of your motorcycle due to a breakdown, when the motorcycle cannot be repaired the same day and you are more than 100 kilometres from your home, we will transport you and your passenger to your home or to your intended destination. A benefit limit of $300.00 (inc. GST) applies per incident. Any amounts charged in excess of this will be at your cost.

If you find yourself with a flat tyre, we will transport your motorcycle to an approved tyre outlet or Yamaha dealer up to 50 kilometres from breakdown location, whichever is the nearest.

If your motorcycle cannot be mobilised at the breakdown location and/or requires electronic diagnosis, we will deliver your motorcycle to an authorised repairer, or your preferred repairer up to 50 kilometres from breakdown location. If the breakdown has occurred after business hours, we will arrange for your motorcycle to be stored at a secure facility and delivered to the repairer the morning of next day. Please note that all additional towing costs are your responsibility.